About Me

Presenting Rory Ruf. Yes, named after Gilmore Girls.

I'm a Chicago-based cat mom always looking to find joy and happiness in the day-to-day.
I spent the first decade of my professional life focused on improving the student experience in higher ed.

Celebrating a promotion to become a manager for an international education program called the "Rotary Peace Centers".

The Financial Services Transformation Program Team. I was the Director for the Supply Chain Management vertical.

One of the most complex projects I worked on was at UChicago. I learned a lot about organizational design and upskilled to lead a software implementation initiative.
I found the courage to transition into a creative profession after 4 years of taking fine arts classes at an art academy called the Palette & Chisel.
watercolor portrait
watercolor portrait
watercolor portrait

Watercolor portrait painting from life. Three hour session.

Whiteboard brainstorming session

I'm both creative and analytical, which is what makes me unique! I can create a digital quiz experience one moment then pivot and dive into the logic that powers the quiz results the next.

Professional Experience

2024

User Interface (UI) Designer

FCB Chicago, Chicago, IL

September 2023 - Present

  • Crafts high-fidelity designs for digital experiences that meet user needs and drive business objectives using industry-standard tools like Figma, Sketch, Photoshop, Illustrator, After Effects, Zeplin, and Framer

  • Thinks critically about the customer journey and iterates on designs to layer in additional complexities

  • Communicates and documents design rationale, enabling decision making for cross-functional teams

  • Advocates for accessible design and UX / UI industry standards, presenting WCAG guidance as rationale 

  • Collaborates with developers and project managers to QA and problem-solve implementation issues 

  • Presents deliverables, including wireframes and interactive prototypes, to clients and agency leaders

  • Led the development of a Figma UI Library that resulted in faster and error-resistant designer workflows

  • Initiated peer-to-peer design critiques for over 25 UX/UI Designers across 4 squads

  • Notable Projects:

    • Payments Flow Redesign for Discover Financial Services

    • Secured Card Dashboard for Discover Financial Services

    • Design Systems Audit for Discover Financial Services

    • Figma UI Library for Harley Davidson

    • Website Design for Diners Club International and Cox Mobile

  • Crafts high-fidelity designs for digital experiences that meet user needs and drive business objectives using industry-standard tools like Figma, Sketch, Photoshop, Illustrator, After Effects, Zeplin, and Framer

  • Thinks critically about the customer journey and iterates on designs to layer in additional complexities

  • Communicates and documents design rationale, enabling decision making for cross-functional teams

  • Advocates for accessible design and UX / UI industry standards, presenting WCAG guidance as rationale 

  • Collaborates with developers and project managers to QA and problem-solve implementation issues 

  • Presents deliverables, including wireframes and interactive prototypes, to clients and agency leaders

  • Led the development of a Figma UI Library that resulted in faster and error-resistant designer workflows

  • Initiated peer-to-peer design critiques for over 25 UX/UI Designers across 4 squads

  • Notable Projects:

    • Payments Flow Redesign for Discover Financial Services

    • Secured Card Dashboard for Discover Financial Services

    • Design Systems Audit for Discover Financial Services

    • Figma UI Library for Harley Davidson

    • Website Design for Diners Club International and Cox Mobile

  • Crafts high-fidelity designs for digital experiences that meet user needs and drive business objectives using industry-standard tools like Figma, Sketch, Photoshop, Illustrator, After Effects, Zeplin, and Framer

  • Thinks critically about the customer journey and iterates on designs to layer in additional complexities

  • Communicates and documents design rationale, enabling decision making for cross-functional teams

  • Advocates for accessible design and UX / UI industry standards, presenting WCAG guidance as rationale 

  • Collaborates with developers and project managers to QA and problem-solve implementation issues 

  • Presents deliverables, including wireframes and interactive prototypes, to clients and agency leaders

  • Led the development of a Figma UI Library that resulted in faster and error-resistant designer workflows

  • Initiated peer-to-peer design critiques for over 25 UX/UI Designers across 4 squads

  • Notable Projects:

    • Payments Flow Redesign for Discover Financial Services

    • Secured Card Dashboard for Discover Financial Services

    • Design Systems Audit for Discover Financial Services

    • Figma UI Library for Harley Davidson

    • Website Design for Diners Club International and Cox Mobile

User Experience Designer

Ruf Designs, Chicago, IL

May 2023 - Present

  • Designs user-centered digital solutions that address specific business objectives and opportunities

  • Conducts comprehensive usability testing and research to inform design decisions

  • Creates wireframes, prototypes, and high-fidelity mock-ups to communicate design concepts

  • Certified User Researcher, capable of leading end-to-end research initiatives

  • Notable Projects:

    • Webhook Tool Redesign for Standard Webhooks

    • Usability Testing for ClubHub High School Club Management Product

    • Website Design for MB Architecture and RufSports

  • Designs user-centered digital solutions that address specific business objectives and opportunities

  • Conducts comprehensive usability testing and research to inform design decisions

  • Creates wireframes, prototypes, and high-fidelity mock-ups to communicate design concepts

  • Certified User Researcher, capable of leading end-to-end research initiatives

  • Notable Projects:

    • Webhook Tool Redesign for Standard Webhooks

    • Usability Testing for ClubHub High School Club Management Product

    • Website Design for MB Architecture and RufSports

  • Designs user-centered digital solutions that address specific business objectives and opportunities

  • Conducts comprehensive usability testing and research to inform design decisions

  • Creates wireframes, prototypes, and high-fidelity mock-ups to communicate design concepts

  • Certified User Researcher, capable of leading end-to-end research initiatives

  • Notable Projects:

    • Webhook Tool Redesign for Standard Webhooks

    • Usability Testing for ClubHub High School Club Management Product

    • Website Design for MB Architecture and RufSports

2023

Career Transition

Project Management

University of Chicago, Chicago, IL

October 2019 - March 2023

  • Led ERP implementation for financial functions, improving processes for 12,000+ users

  • Advocated for process enhancements using user interviews, internal metrics,, and best practices

  • Designed and analyzed surveys (177 responses) to optimize financial task workflows

  • Facilitated 40+ interviews and 5 focus groups to shape service delivery strategies and innovations

  • Defined requirements for an enterprise, cloud-based solution and led the development and execution of a $23M software implementation contract.

2019

Project Management

Northwestern University, Evanston, IL

January 2019 - September 2019

  • Developed onboarding and offboarding processes to enhance the student experience

  • Re-configured CMS-driven marketing website to improve navigation and hierarchy

  • Enabled cross-functional collaboration among project leaders to meet project objectives

2019

Program Management

The Rotary Foundation, Evanston, IL

January 2014 - September 2019

  • Identified opportunities for improvement by conducting student focus groups and site evaluations

  • Redesigned onboarding programs for 150 students annually, increasing satisfaction rates to 95%+

  • Digitally transformed application processes, increasing submissions by 124% in 5 years

  • Guided 1,000+ applicants and sponsors annually through a competitive multi-tiered application process

2014

Residential Services Associate

Northwestern University, Evanston, IL

July 2013 - January 2014

  • Streamlined the Resident Assistant application process by implementing online reference forms

2013

AmeriCorps Scholar Coach

Warren Township High School, Gurnee, IL

July 2013 - January 2014

  • Designed and delivered individualized reading enrichment curricula for 10-15 students as well as after-school programs in fine arts, writing, and the transition to college

2012

Education

Certification - Web Accessibility

Skills

Figma
Framer
Rive
Adobe After Effects
Adobe Illustrator
Tableau
Python
MySQL
UI Design
UX Design
Design Systems
UI Kits
Workshop Facilitation
Prototyping
Animation
Illustration
User Flows
Gap Analysis
WCAG Certified
Heuristic Evaluation
Usability Testing
User Research
Competitive Analysis
Data Visualization
Service Design
Organization Design

What coworkers & managers have said

  • "ClubHub is a huge success so far. Students are texting me how much they like it. Even principals are emailing me to thank me. Even the students who hated it last year say they love it now. Most of the reason they like it is because of the new design and how easy it is to navigate."

    Founder

    ClubHub

  • "On most sales pitches administrators comment on how nice everything looks. I couldn't have done it without your designs as well as the lessons you taught me which helped me continue to design properly."

    Founder

    ClubHub

  • "Your experience from previous roles has added value to FCB. Your peers recognized this in their 360 feedback, specifically highlighting your potential as a go-to leader for onboarding new designers.

    Associate Creative Director

    FCB Chicago

  • "Your natural curiosity about how things work, especially the tools and techniques we use, makes you very strong in the craft of UI Design. Your peers recognize this and see you becoming a Figma rockstar"

    Associate Creative Director

    FCB Chicago

  • "Emily is a quick learner and very reliable. The fact that she could effectively lead the supply chain work stream without any background in that space speaks volumes."

    Executive Director, Financial Systems Transformation

    University of Chicago

  • "Emily continually goes above and beyond her expectations and often comes up with great ideas to improve processes. She has become a friendly face within the office that many of the other staff want to come visit her and get to know her."

    Assistant Director of Residential Services

    Northwestern University

  • "You're like a human ChatGPT. We dump random bits of information at you, and you somehow turn it into a beautiful, cohesive story with clear action items."

    Director of Financial Planning & Analysis

    University of Chicago

  • "ClubHub is a huge success so far. Students are texting me how much they like it. Even principals are emailing me to thank me. Even the students who hated it last year say they love it now. Most of the reason they like it is because of the new design and how easy it is to navigate."

    Founder

    ClubHub

  • "On most sales pitches administrators comment on how nice everything looks. I couldn't have done it without your designs as well as the lessons you taught me which helped me continue to design properly."

    Founder

    ClubHub

  • "Your experience from previous roles has added value to FCB. Your peers recognized this in their 360 feedback, specifically highlighting your potential as a go-to leader for onboarding new designers.

    Associate Creative Director

    FCB Chicago

  • "Your natural curiosity about how things work, especially the tools and techniques we use, makes you very strong in the craft of UI Design. Your peers recognize this and see you becoming a Figma rockstar"

    Associate Creative Director

    FCB Chicago

  • "Emily is a quick learner and very reliable. The fact that she could effectively lead the supply chain work stream without any background in that space speaks volumes."

    Executive Director, Financial Systems Transformation

    University of Chicago

  • "Emily continually goes above and beyond her expectations and often comes up with great ideas to improve processes. She has become a friendly face within the office that many of the other staff want to come visit her and get to know her."

    Assistant Director of Residential Services

    Northwestern University

  • "You're like a human ChatGPT. We dump random bits of information at you, and you somehow turn it into a beautiful, cohesive story with clear action items."

    Director of Financial Planning & Analysis

    University of Chicago

  • "ClubHub is a huge success so far. Students are texting me how much they like it. Even principals are emailing me to thank me. Even the students who hated it last year say they love it now. Most of the reason they like it is because of the new design and how easy it is to navigate."

    Founder

    ClubHub

  • "On most sales pitches administrators comment on how nice everything looks. I couldn't have done it without your designs as well as the lessons you taught me which helped me continue to design properly."

    Founder

    ClubHub

  • "Your experience from previous roles has added value to FCB. Your peers recognized this in their 360 feedback, specifically highlighting your potential as a go-to leader for onboarding new designers.

    Associate Creative Director

    FCB Chicago

  • "Your natural curiosity about how things work, especially the tools and techniques we use, makes you very strong in the craft of UI Design. Your peers recognize this and see you becoming a Figma rockstar"

    Associate Creative Director

    FCB Chicago

  • "Emily is a quick learner and very reliable. The fact that she could effectively lead the supply chain work stream without any background in that space speaks volumes."

    Executive Director, Financial Systems Transformation

    University of Chicago

  • "Emily continually goes above and beyond her expectations and often comes up with great ideas to improve processes. She has become a friendly face within the office that many of the other staff want to come visit her and get to know her."

    Assistant Director of Residential Services

    Northwestern University

  • "You're like a human ChatGPT. We dump random bits of information at you, and you somehow turn it into a beautiful, cohesive story with clear action items."

    Director of Financial Planning & Analysis

    University of Chicago

You might be wondering

Why me?

Why did I change careers? Why UX Design?

What's next for me?

Why me?

Why did I change careers? Why UX Design?

What's next for me?

Why me?

Why did I change careers? Why UX Design?

What's next for me?

© 2025 Emily Ruf

© 2025 Emily Ruf

© 2025 Emily Ruf